Findlay North Volkswagen dealership customer reviews

60 Reviews

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Steph577 05 Jan 2018

I have been a customer for 3 1/2 years and by far, Samantha has been the best service coordinator I’ve had. She was very attentive and thought the service I needed through, as I have 2 children under the age of 4. The initial reason I came into VW was for my 70k service but I also had an issue wit...h my heater. Samantha went above and beyond to find out if the repair would be covered under warranty and determined that it would be best to get a courtesy car during the repair. She has been very accommodating throughout the time from the service until the day of the repair. I would absolutely refer anyone to Findlay and to Samantha. Show more

5 rate

Molisee 04 Jan 2018

This is my third Passat from this dealership and I have been dealing with Samantha in service and she is fantastic! In the past the service has had younger kids with little organization, but Samantha Mckendall is wonderful. I hope to see this level of service maintained for your customers it reall...y counts after buying 30,000 cars Show more

5 rate

Kristenrandis 08 May 2017

Alex was an exceptional salesman! He truly went above and beyond with working with me and I couldn't have asked for a better experience or better salesman.

5 rate

Lynnc 24 Apr 2017

Alex was amazing to work with , he was truly a pleasure to have as a salesman. He made the experience of leasing a car as hassle free as possible.

5 rate

Rah4392 10 Apr 2017

Very good experience. Hated to let go of my Tiguan, but needed to lower my payments and was able to do so. Thanks for working with me.

5 rate

jojo0131 06 Mar 2017

Will recommend this dealership because they're easy to work with. Mr. Ed Rippe is so accommodating and pleasant. He even sent me a video of the unit.

5 rate

Aguilar702 06 Feb 2017

Very happy and greatful with the staff, there very helpful and professional. I had a great experience.highly recommend this dealership to family and friends.

5 rate

Jennifer Davis 04 Feb 2017

Their Great people and very helpful and they bend over backwards to help you get into a car they are very friendly and fun to be around they really care about the people they deal with

5 rate

Sanchezgti 13 Jan 2017

Extraordinary service since I walked trough the door. Alex, Johnny, and Gordon were attentive and helped my wife and I purchase our vehicles super easy. Thanks to all the Findlay north Volkswagen staff.

5 rate

CarrH 09 Jan 2017

I was extremely pleased by how they handled my deal. Larry did a phenomenal job and was helpful with assisting me with my purchase. I had to order my vehicle and he went above and beyond his responsibility to respond to my questions and always followed through.

5 rate